At Care Cardinal

Frequently Asked Questions

• May I have my car at Care Cardinal?
  Yes. Independent and assisted living residents may have their car here if you have a valid driver’s license. There is free parking available or carport space available for rent.
• Am I free to come and go as I please?
  Independent living residents are permitted to leave without signing in or out. We only ask for a courtesy notice of absence from meals or overnight trips. Assisted living and memory care residents are permitted to leave. We require the outing to be logged by the resident or family member. We also ask for notice if the resident is leaving so we are aware and can send along with necessary medications.
• Are residents allowed to have guests for meals?
  Yes. We require all residents to provide a 24-hour notice of any meal guests.
• Are the fees for staying at Care Cardinal covered by my health insurance?
  No. Healthcare insurance does not cover Independent Living or Adult Foster Care services. Some long-term care insurances will cover a portion of our costs. Please check with your insurance policy.
• Does Care Cardinal participate in the Medicaid Waiver program?
  Yes. For assisted living and memory care residents, we work with Area Agency on Aging of West Michigan and Reliance Community Care Partners.
• Does Care Cardinal offer skilled nursing services?
  No. Our independent living is a non-licensed area. Our assisted living and memory care are licensed Adult Foster Care facilities.
• Does Care Cardinal offer respite care?
  Yes. We do offer respite care in our licensed areas for assisted living and memory care residents. There is a 14-day minimum stay and it is subject to availability at the time of the request.
• Is there a long-term commitment to staying at Care Cardinal?
  No. Residents may give a 30-day notice to terminate their residency at any time.
• May I bring my own furnishings?
  Yes. Independent living residents are expected to provide their own furnishings. They are free to set up the room as they please. We do have a strict bed bug policy that needs to be followed. Assisted living and memory care rooms are partially furnished by Care Cardinal. Residents are welcome to bring furniture from home along with favorite wall hangings and décor. We do not allow painting, wallpaper, or other changes to permanent features in any of our areas.
• How long has some of your staff be employed at Care Cardinal?
  We have committed staff that has been with us for years! We have one staff member who has been with Care Cardinal for over 28 years, 16 years, 11 years and less than 10. It truly feels like family here!
• What are the food options for residents?
  Our residents love the food, and they always have choices. If there is something on the menu that they don’t like then we will substitute it for them.
• Are there long-term agreements at Care Cardinal?
  At Care Cardinal we don’t have long term agreements. Our residents who reside here pay month to month and can leave anytime if things change.
• What ways are there to pay?
  We accept private pay, long term care insurance, veteran benefits, auto insurance and the Medicaid Waiver program.
• Are pets allowed?
  Unfortunately, pets are not allowed at Care Cardinal.
• What transportation is available to residents?
  We offer transportation for errands and appointments. Please contact the receptionist for more information.
• Are there any visiting restrictions at Care Cardinal?
  Our administrator meets with MDHHS every other week to discuss changes based on the status of the pandemic. Please contact the building manager for more information.